Shipping & Returns
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping
- We are pleased to offer free standard shipping on all domestic orders within the United States.
- Expedited shipping options are available at checkout for an additional fee.
International Shipping
- We offer international shipping to select countries. Shipping costs for international orders will vary based on the destination and will be calculated at checkout.
- Please note that international orders may be subject to additional customs fees or import taxes, which are the responsibility of the customer.
Shipping Times
- Domestic: 3-7 business days
- International: 7-21 business days
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email.
Shipping Delays
- Please note that delivery times are estimated and may be affected by factors beyond our control, such as carrier delays or customs processing times. We appreciate your patience and understanding.
Incorrect Shipping Information
- Ensure all shipping information is accurate at the time of purchase. EEDEN Glam is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to correct any shipping details, please contact us immediately at support@eedenglam.com.
Lost or Damaged Packages
- EEDEN Glam is not liable for any products lost or damaged during shipping. If your package is lost or damaged, please contact the shipping carrier directly to file a claim. If you require assistance, please reach out to our customer service team at support@eedenglam.com.
Return Shipping
-Customers are responsible for the cost of return shipping unless the return is due to an error on our part. For more information on our return policy, please visit our Returns & Exchanges policy.
Contact us
- For any shipping-related inquiries, please contact us at shop@eedenglam.com
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping
- We are pleased to offer free standard shipping on all domestic orders within the United States.
- Expedited shipping options are available at checkout for an additional fee.
International Shipping
- We offer international shipping to select countries. Shipping costs for international orders will vary based on the destination and will be calculated at checkout.
- Please note that international orders may be subject to additional customs fees or import taxes, which are the responsibility of the customer.
Shipping Times
- Domestic: 3-7 business days
- International: 7-21 business days
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email.
Shipping Delays
- Please note that delivery times are estimated and may be affected by factors beyond our control, such as carrier delays or customs processing times. We appreciate your patience and understanding.
Incorrect Shipping Information
- Ensure all shipping information is accurate at the time of purchase.
Lost or Damaged Packages
- EEDEN Glam is not liable for any products lost or damaged during shipping. If your package is lost or damaged, please contact the shipping carrier directly to file a claim. If you require assistance, please reach out to our customer service team at support@eedenglam.com.
Return Shipping
-Customers are responsible for the cost of return shipping unless the return is due to an error on our part. For more information on our return policy, please visit our Returns & Exchanges policy.
Contact us
- For any shipping-related inquiries, please contact us at shop@eedenglam.com